Cannot find an answer? AirPatrol Support October 23, 2019 09:46 Updated Don't worry! Just use the submit a request form and we will help you! Related articles Unable to connect to WiFi network Full manuals COMPATIBILITY - does AirPatrol work with my device? How to install AirPatrol WiFi How to delete controller in AirPatrol app? Comments 1 comment Sort by Date Votes Kent Riisgaard November 26, 2018 13:49 New question I have bought a Airpatrol WI-FI I have problem when my controller and telephone is parring. I have followed the instructions, and everything is fine until it must pair... It find the the net. It gives me a temporarry place to connect, but then it kind of stops. After a while the LED4 light turns of, but my phone still lokks like it is parring... Nothing just happens, so i need to know what to do? I have disconnected all internet sources exept the 2.4 Ghz that you recommend. I have tried to press the WPS on my router and the Parring button on the controller, bur still no lluck. I havent been able to find any troubleshooting regarding this problem. so i really hope you can help me. Best regards Kent Riisgaard Yes 0 No Article is closed for comments.