Cannot find an answer? AirPatrol Support October 23, 2019 09:46 Updated Don't worry! Just use the submit a request form and we will help you! Related articles Full manuals Unable to connect to WiFi network How to install AirPatrol WiFi 2G not being available Mobile not compatible with app? Comments 1 comment Sort by Date Votes Kent Riisgaard November 26, 2018 13:49 New question I have bought a Airpatrol WI-FI I have problem when my controller and telephone is parring. I have followed the instructions, and everything is fine until it must pair... It find the the net. It gives me a temporarry place to connect, but then it kind of stops. After a while the LED4 light turns of, but my phone still lokks like it is parring... Nothing just happens, so i need to know what to do? I have disconnected all internet sources exept the 2.4 Ghz that you recommend. I have tried to press the WPS on my router and the Parring button on the controller, bur still no lluck. I havent been able to find any troubleshooting regarding this problem. so i really hope you can help me. Best regards Kent Riisgaard Yes 0 No Article is closed for comments.